Product Questions

Created by Mauryia March, Modified on Thu, Feb 13 at 11:10 AM by Mauryia March

What am I approved to order? 

We ask that all EBS users be good financial stewards and consider their departmental budgets before placing orders through this platform. Please use up your existing supply of branded materials before ordering items with the new brand. To help with this effort, department leaders will have the ability to assign a budget to each user and GL codes will be required to process all EBS purchases. When your user account is set up, you will be granted access to the products that have been created for your department or general use.

How do I locate any products I can’t find?  

There is a search bar at the top of every page. If you are still unable to find a specific product you are looking for, please reach out to ebssupport@erickson.com for further assistance.

How do I request an update to a product on the site?  

Please reach out to ebssupport@erickson.com.  They will route the request to the appropriate marketing and communications contact to authorize and help facilitate an update request internally.


What is the process for creating or adding a new product not currently available?  

Please submit your request by clicking and completing the New Product Request located in the footer of the website under Helpful Tools

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