What is ShopErickson's apparel return policy?

Erickson Senior Living and The YGS Group are committed to your ShopErickson apparel product satisfaction. We want you to wear your apparel with Erickson pride, and we understand that you may desire to exchange or return a product. Please continue reading for our ShopErickson Apparel Return Policy and Procedures.

• Returns and exchanges must be initiated within 30 days of receiving your order.
• Apparel items that have been worn, washed, or have the tags removed are NOT eligible for exchange or return.
• If your package was damaged from shipment, please submit a ticket within 30 days of receiving your order to request an exchange or return. Please use our ticket form to upload a photo of the damage.
• If you received an incomplete or incorrect order, please submit a ticket within 30 days of receiving your order.
• Shipping and handling for exchanges and returns are the responsibility of the purchaser, and shipping for the original order is nonrefundable.
• The YGS Group will credit or replace an order that was incorrectly fulfilled by our team.

To initiate an exchange or return, submit a ticket and select the form for "Exchange/Return Request." Please provide as much information as possible about your request for timely processing. Our team will respond with clear direction on how to submit a return and where to ship your package.